*IT Technician
*Minimum 6 months
*£180 per day (Umbrella)
*Liverpool - 5 days on-site
Please note for this role you will need to have a valid Enhanced DBS on the update service
A school in Liverpool is on lookout for an IT Technician to provide IT Support services to the Liverpool based academies. This is a minimum 6 month contract with potential for further extension. For this role, you will need to have a valid and enhanced DBS on the update service as they are looking for someone to start immediately.
Main duties and responsibilities:
*Travel between Trust Academies to provide IT support
*Ensure the smooth running of ICT systems to facilitate teaching, learning, administration and leadership
*To provide remote and face to face technical support in line with the Academy’s ICT support service definition
*Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities
*Set up hardware and perform basic checking of networked PCs, including diagnosis of networking/Server/Proxy issues
*Detect, diagnose and resolve PC, peripheral and application errors
*Roll out apps via the MDM
*Install new hardware, repair current hardware and reload software on desktops/laptops following release management procedures
The following skills and experience will be essential:
*An IT technical background
*Familiarity with networking concepts, protocols and configurations
*Ability to diagnose and resolve hardware, software, and network issues effectively
*Evidence of being a good communicator
*Enthusiastic approach to Customer Service
*Good technical skills
*Experience with MS Intune, Office 365, Active Directory, Windows OS
*Valid and Enhanced DBS on the update service