Office Administrator
£27,000 - £30,000 depending on experience

An established and growing business within the technical services sector is seeking a highly organised Office Administrator to join their busy operations team. This is a varied position suited to someone who enjoys administration, scheduling, customer communication, and supporting multiple departments within a fast-paced office environment.

The successful candidate will play a key role in ensuring the smooth day-to-day running of the office, coordinating service activity, maintaining accurate records, and supporting finance and customer service functions.

Key Responsibilities *Provide full administrative support across the business
*Maintain accurate customer records and update internal databases
*Raise quotations, documents, letters, reports, certificates, and service paperwork
*Schedule engineers for servicing, call-outs, maintenance visits, and reactive works
*Liaise with customers to arrange appointments and confirm attendance times
*Process engineers’ timesheets, expenses, and monthly summaries for payroll deadlines
*Raise purchase orders and manage supplier paperwork
*Produce invoices and credit notes using internal finance systems
*Support false alarm reporting and compliance-related administration
*Scan, upload, and organise service reports, worksheets, and technical documents
*Handle incoming calls, transfer enquiries, and take accurate messages
*Manage shared inboxes, diaries, tasks, and meeting room bookings
*Assist with customer reminders for upcoming services and maintenance visits
*Support the implementation and ongoing administration of new business software systems
*General office duties including filing, printing, reception cover, and meeting refreshments when required
Skills & Experience Required *Previous experience within an administration or office support role
*Strong IT skills including Microsoft Word, Excel, and Outlook
*Experience working with internal databases or CRM systems
*Excellent organisation and attention to detail
*Strong communication skills with a professional telephone manner
*Ability to prioritise workload and meet deadlines
*Comfortable working across multiple tasks and departments
*Experience in scheduling, service coordination, or engineering support would be advantageous
*Finance administration experience such as invoicing or purchase orders would be beneficial
Working Hours *Monday to Friday
*8:30am – 5:30pm
*One hour unpaid lunch break
Holiday Entitlement *23 days annual leave plus bank holidays
*Additional leave awarded with long service
Opportunity This is an excellent opportunity to join a long-standing and reputable organisation offering stability, variety, and the chance to become a valued part of a supportive team.