Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! This is an opportunity not to be missed!!


JOB DESCRIPTION:
As a Travel Administrator you will be detail-driven, customer-focused and play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately, professionally, and with care.
*Deliver top-notch customer service, exceeding expectations.
*Prepare and manage precise travel documentation.
*Handle amendments and bookings with keen attention to detail
*Collaborate with departments to resolve travel queries efficiently.
*Secure customer satisfaction for repeat business and referrals
*Process payments and liaise with suppliers to confirm bookings.


EXPERIENCE:
*Experience of working within the Travel Industry (preferable)
*Excellent customer service and communication skills.
*Administrational experience
*Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus)
*Ability to thrive in a busy, fast-paced environment
*A strong ability to resolve all booking issues
*Excellent organisation and multi-tasking skills


PACKAGE & BENEFITS
*Salary £26,400
*Monday - Friday
*OFFICE BASED ONLY
*Being a part of a fun, friendly & passionate team.
*Generous Bonus schemes & incentives.
*Company pension scheme.
*Not open on Weekends or Bank Holidays.
*On-site parking.


INTERESTED?
Follow the instructions to apply, attaching your CV. This vacancy is being managed by