About Us:
We are a growing small roofing company dedicated to delivering high-quality workmanship and excellent customer service. We are looking for a reliable and organized Office Administrator to help manage daily operations and support our team.
Key Responsibilities:
*Manage incoming calls, emails, and customer inquiries in a professional manner
*Schedule appointments, site visits, and coordinate with roofing crews
*Maintain and update customer records using CRM software
*Prepare quotes, invoices, and basic reports
*Track jobs from initial inquiry through completion
*Handle general office duties such as filing, data entry, and document management
*Assist with bookkeeping tasks (e.g., logging expenses, basic accounts tracking)
*Liaise with suppliers and order materials when needed
*Ensure smooth day-to-day office operations
Requirements:
*Proven experience as an Office Administrator or similar role
*Strong familiarity with CRM systems (e.g., Salesforce, HubSpot, or similar)
*Excellent organizational and multitasking skills
*Good communication skills (written and verbal)
*Proficient in Microsoft Office (Word, Excel, Outlook)
*Ability to work independently and take initiative
*Attention to detail and problem-solving skills