Full job descriptionCredit Representative – Major Business
*Location: Lower Kingswood (KT20) - parking on site and shuttle buses run from Redhill, Reigate and Sutton train stations.
*Job Type: Temporary until the end of December 2026
*Hours: 35 per week- 100% office based
*Hourly rate: £15.38- £17.03 per hour PAYE or £19.50- £21.63 per hour via an umbrella company.


We are seeking a Credit Representative to join our dynamic Major Business Credit team. Reporting to the Credit Team Manager, this role is essential for managing and collecting debt across a defined portfolio of major business accounts and Public sector customers. This position demands strong communication skills, excellent organisational abilities, and a methodical approach to credit control.
Day-to-day of the role:
*Manage and collect debt on a defined portfolio of major business accounts.
*Administer collection procedures in line with departmental policies.
*Review and prioritise ledger debt daily.
*Accurately and timely complete departmental processes and controls, including cashflow, workflows, month-end analysis, and no-remit reporting.
*Collect manual Direct Debits when due and address any rejected payments immediately.
*Build, maintain, and develop strong customer relationships.
*Identify accounts for escalation and submit well-reasoned proposals to the Team Manager.
*Liaise with internal departments to efficiently resolve issues and support timely customer payments.
Required Skills & Qualifications:
*Minimum of 2 years’ experience in a credit control or similar role.
*Strong knowledge of credit control procedures.
*Highly organised with a logical, methodical approach to problem-solving.
*Excellent communication skills, capable of remaining calm and professional under pressure.
*Confident in building relationships with both internal and external stakeholders.
*Proactive, target-driven, and comfortable working in a fast-paced environment.
Working Environment:
*The Major Business Credit team is a high-performing, results-focused environment. You will be expected to take ownership of your portfolio, demonstrate initiative, and contribute positively to team performance, helping to exceed monthly and annual departmental targets.