Full job description

Customer Service AdministratorLocation: Deeside
Hours: Monday to Friday, 9:00am - 5:00pm
Pay: £13.00 per hour
Contract: Temporary - 2 months
About the RoleWe are currently recruiting a Customer Service Administrator to join a busy head-office environment within a well-known UK retail business. This is a temporary position supporting internal teams with order-related queries and administrative support, primarily via email.
The role suits someone who is highly organised, comfortable working at pace, and confident handling written customer and stakeholder communications.
Key Responsibilities*Responding to internal order and point-of-sale queries via email
*Supporting store and internal teams with order troubleshooting and query resolution
*Accurately logging, tracking, and updating order information using internal systems
*Liaising with multiple departments to ensure issues are resolved efficiently
*Managing shared inboxes and prioritising queries effectively
*Ensuring a high level of accuracy and attention to detail in all responses
*Maintaining clear records and following established processes
About the OrganisationThis role is based within the head office of a long-established UK retailer known for its people-focused culture, strong values, and supportive working environment. The business places a strong emphasis on teamwork, internal support, and doing the right thing, with many employees valuing the friendly atmosphere and stability of the organisation.
The site offers excellent facilities including:
*On-site Costa coffee shop
*On-site store with discounted products available
What We’re Looking For*Previous experience in an administrative or customer service role
*Strong written communication skills
*Good attention to detail and accuracy
*Ability to manage a high volume of email-based queries
*Confident using computer systems and MS Office
*Reliable, professional, and able to work independently
*Able to commit to the full duration of the temporary assignment
Why Apply?*Monday to Friday role with no weekend work
*Friendly head-office setting with excellent on-site facilities
*Gain experience within a well-established organisation
*Supportive team environment


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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