Full job descriptionWe are currently recruiting for a Housing Support Worker for a 3-month temporary placement based in Stoke-on-Trent (ST4), supporting a Life House project delivered by one of our Housing Association clients.
This opportunity may be a strong fit if you have experience supporting adults with complex needs within supported housing or floating support services.
Role Overview
*Position: Housing Support Worker
*Location: Stoke-on-Trent (ST4)
*Contract: Temporary – 3 months
*Hours: Full time, 37.5 hours per week
*Pay:*£13.79 per hour (PAYE)
*£17.47 per hour (Umbrella)

*Disclosure: Enhanced DBS with Adults Barred List (required)
*Lone Working: Yes
Working Pattern
This role operates on a rolling rota including evenings and weekends:
*Week 1: 8am – 4pm
*Week 2: 9am – 5pm
*Week 3: 2pm – 10pm
Key Responsibilities
*Providing support to adults (18+) with complex needs within supported accommodation and/or floating support
*Managing a caseload of 8–9 service users, delivering approximately 5 hours of support per client per week
*Delivering person-centred support plans to promote independent living and move-on into permanent accommodation
*Supporting service users with:
*Appointments and welfare checks
*Tenancy sustainment and housing-related matters
*Benefits support (including Universal Credit and PIP)
*Budgeting, daily living skills, and community engagement

*Working closely with statutory and voluntary agencies to prevent tenancy breakdown
*Maintaining clear and accurate case notes, records, and outcomes in line with organisational policies and data protection requirements
Ideal Experience
*Experience supporting individuals with complex or multiple needs
*A strong understanding of safeguarding procedures and reporting requirements
*Confidence working independently as well as within a multi-disciplinary team
*Strong communication and organisational skills
*Flexibility to work on a rota basis