Full job descriptionTruck Sales Administration Supervisor

Reporting to the Truck Sales Director
Responsible for overseeing all administrative and operational functions within the Truck Sales Department, ensuring efficiency, accuracy, and full compliance with brand standards. Please note that previous truck sales experience is essential for this role.
Working closely with the Sales and Finance teams, the role supports stock management, factory and dealer transfers, invoicing, adoptions, and cash flow control. The position also has responsibility for departmental systems, reporting, vehicle control, and cost management, while leading and developing a high-performing Sales Administration team.
The role plays a key part in driving operational excellence, maintaining dealer standards, and building strong working relationships across brand partners, and external stakeholders.
Key Duties & Responsibilities
*Manage and support truck stock levels across all ranges in line with brand targets, including factory orders and inter-dealer transfers.

*Monitor, control, and report on administrative and operational costs, including stocking, delivery, internal, and subcontractor charges.

*Oversee vehicle control both on-site and at subcontractor locations, ensuring accurate status tracking and documentation.

*Maintain robust, accurate, and up-to-date reporting systems to support performance analysis and decision-making.

*Manage the Kerridge system for the Truck Sales Department, including the timely and accurate processing of purchase invoices.

*Ensure thorough vehicle checks are completed on all incoming and outgoing units.

*Work closely with the Sales and Finance teams to support invoicing, adoptions, and effective cash flow management.

*Ensure all accounting procedures are completed accurately, compliantly, and within required timescales.

*Manage archive records in line with regulatory requirements, ensuring secure storage and the timely destruction of documents.

*Uphold and promote Dealer Standards across all sales administration activities.

*Build and maintain strong, positive working relationships with colleagues across brand contacts, and external partners.

Team Management
*Provide line management for Sales Administrators and Sales Drivers.

*Train and support sales administration staff in Kerridge, AFRL, and day-to-day operational procedures.

*Set clear performance objectives, monitor progress, and motivate the team to achieve departmental targets.

*Plan and manage holiday and sickness cover to ensure continuity of service and departmental efficiency.

Skills & Experience
The successful candidate will have proven experience in sales administration or stock control, ideally within the automotive or commercial vehicle industry. Strong organisational, numerical, and time management skills are essential, along with excellent attention to detail. A high level of confidence using Kerridge and Microsoft Office applications is required, as is the ability to communicate effectively and build strong working relationships across departments and with external partners.
Experience of managing and developing a small team, along with a solid understanding of vehicle ordering, invoicing, and financial reconciliation processes, would be advantageous.
Values
*Respect

*Passion

*Commitment to excellence

*Motivation to perform - encouraging continuous improvement and innovation