Full job descriptionWise May are looking for a collaborative Insurance Operations Assistant with current experience working in the London Market Insurance industry to join a leading Underwriting business. As an Insurance Operations Assistant you will be responsible for providing operational support across a range of departments including Claims and Underwriting.
This is a full time, permanent role, with hybrid working and the hours are 9am-5pm.
Insurance Operations Assistant duties and responsibilities:
*Perform accurate and timely risk and aggregate data entry into the company’s key systems.
*Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards. Identify and resolve discrepancies and queries, escalating where appropriate.
*Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs, investigate and resolve message failures, exceptions and queries.
*Provide Operational support to Underwriting teams, ensuring efficient processing of transactions.
*Actively contribute to a continuous improvement culture and identifying opportunities to improve process efficiencies, accuracy and control.
*Work confidently alongside Underwriting teams and building stakeholder relationships.
Insurance Operations Assistant key skills and experience required:
*Previous experience of working in the Insurance industry is essential for this position.
*Demonstrable experience of working in the London Market Insurance sector providing operational support.
*Demonstrates practical knowledge of delegated authority and open market business and understands the operational and contractual differences.
*Good organisational skills, manages own time well and prioritises workload independently whilst considering the workloads of the whole team.
*Effective relationship management and stakeholder engagement skills, confident in engaging with colleagues across different business departments.
*Strong analytical skills, with a high degree of accuracy and attention to detail.
Benefits
*Excellent pension scheme
*Private medical insurance
*Life assurance
*Season ticket loan
*Hybrid working
*Annual discretionary bonus