Full job descriptionBranch Manager
We are currently recruiting for an experienced and motivated Retail Manager to lead a busy, high-performing retail store in Banbury.
This role follows a flexible working pattern of 5 days out of 7 (Monday to Sunday) on a rota basis.
This is an excellent opportunity for a retail or customer service leader who is ready to take full ownership of a branch, drive commercial performance, and make a real impact on business success. You will play a key role in leading your team, enhancing customer experience, and delivering outstanding operational standards.
The ideal candidate will bring strong leadership skills, excellent communication abilities, and a solid understanding of sales and people management. You’ll be confident managing day-to-day operations while contributing to strategic growth and continuous improvement.
Key Responsibilities
*Oversee the daily operations of the branch, ensuring smooth and efficient performance
*Drive sales and maximise profitability through effective commercial strategies
*Consistently deliver a high standard of customer service, resolving any queries professionally
*Lead, motivate, and develop your team to achieve both individual and branch targets
*Recruit, train, and onboard new team members
*Manage stock control, purchasing, and deliveries
*Plan staff rotas and holidays, ensuring optimal staffing levels at all times
*Monitor KPIs and identify opportunities for improvement
*Take full ownership of branch performance and results
About You
*Proven experience in a management role within retail, customer service, or a similar environment
*A confident leader with the ability to inspire, motivate, and develop a team
*Excellent communication skills, both written and verbal
*Strong organisational skills and attention to detail
*Commercially aware, with a clear understanding of business performance and profitability
*Experience managing KPIs and P&L
*Hands-on, proactive approach with a positive, results-driven mindset
*Skilled in building strong relationships with both customers and internal stakeholders
*Experience with sales generation and lead development strategies
What’s in it for You
*Competitive salary
*Monthly performance-based bonus
*Company pension scheme
*Full training and ongoing development opportunities
*Clear career progression pathway
*Uniform provided
*Long service rewards, including additional annual leave
Please apply with your CV if you have the relevant experience.