Full job descriptionWe are seeking a proactive and skilled Maintenance Operative to support the day-to-day maintenance, repair, and presentation of a high-quality residential community. Working closely with the onsite management and operations teams, you will play a key role in delivering an exceptional resident experience by ensuring the building, communal areas, and facilities are maintained to the highest standards.
This is a varied, hands-on role suited to someone with strong practical maintenance skills, excellent customer service, and a positive, solution-focused attitude.


Key duties will include:
*Carrying out general maintenance and repair works including painting and decorating, basic plumbing, carpentry, joinery, tiling, lighting repairs, and minor building fabric repairs
*Responding to maintenance requests and updating electronic maintenance systems within agreed service levels
*Supporting the upkeep, cleanliness, and presentation of all communal areas, external spaces, refuse areas, and back-of-house facilities
*Completing routine health & safety and statutory compliance checks including emergency lighting tests, fire door inspections, bell testing, water flushing, and PAT testing
*Assisting with void inspections and preparing apartments for new residents
*Coordinating with contractors and suppliers onsite, ensuring all RAMS and permits are in place and works are completed safely
*Monitoring stock levels, maintenance supplies, and tools to ensure effective day-to-day operations
*Supporting the wider onsite team with resident queries and delivering a consistently high level of customer service
*Reporting defects, incidents, and health & safety concerns promptly and accurately
*Assisting with furniture movement and general operational support where required


About You:
*Experienced in a maintenance, facilities, handyman, or property environment
*Confident carrying out painting and decorating works to a high standard
*Proactive, organised, and able to manage a varied workload independently
*A strong communicator with excellent interpersonal skills
*Comfortable interacting professionally with residents, contractors, and colleagues
*Able to problem solve effectively and use initiative in a fast-paced environment
*Comfortable using maintenance systems, Microsoft Outlook, and Word
Key Requirements
*Minimum 2 years’ experience within a maintenance, facilities, or property maintenance role
*City & Guilds qualification or NVQ Level 2 in a relevant trade desirable
*Good understanding of general building maintenance and health & safety procedures
*Ability to use basic hand tools and power tools safely and effectively
*Experience carrying out minor repairs across multiple trades
*Good IT skills and experience updating maintenance records/systems
*Flexible to work 5 days over 7, including weekends where required
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If you are a motivated Maintenance Operative who enjoys delivering excellent service and maintaining high standards, we would love to hear from you.