Full job descriptionPermanent - Full Time – 40 Hours
An exciting opportunity has arisen within our growing Refurbishment business for an Administrator to join a newly created Healthy Homes team within a wider dynamic Partnership team.
Working from our Nottingham office as part of a wider delivery team and reporting to the Project Manager, you will be responsible for providing contract administration and call-handling support across our refurbishment programmes. Your role will include assisting with the collection and processing of data to ensure both the client’s system and our in-house platform, Easybop, are accurately maintained and regularly updated. You will also support the administrative coordination of the service, including arranging appointments with tenants and sub-contractors to ensure the smooth delivery of works.
We are seeking a proactive, engaging individual with exceptional communication skills and a strong background in customer service. You will bring excellent administrative abilities, confidence in using Microsoft Office, and ideally some experience with systems such as Total Mobile, Risk Hub, or Easybop. A professional telephone manner and a genuine enthusiasm for engaging with customers are essential.
You will be an experienced administrator with a proven ability to manage workloads effectively across planned maintenance programmes, supported by strong knowledge of both internal and external delivery processes.
Benefits
*Bonus entitlement based on performance KPIs
*Holidays - 26 days
*Life Assurance
*Pension
*Private medical insurance
*Ability to purchase additional holiday
*Access to discount portal
*Cycle to Work scheme and the Lovell Way to EV
*Digital GP
*Employee assistance programme
*Sharesave scheme