Customer Quality Engineer (NVH, Squeak, Rattle, Water) - 37232653 - £27.30/hr umbrella rate
Do you have knowledge of automotive manufacturing processes and quality assurance? with proven experience in problem-solving using tools like 8D, Fishbone, and 5Y analysis? Are you ready to take your career to the next level with a role that combines innovation, challenge, and the chance to make a real impact? This is your opportunity to join a forward-thinking organisation as a Customer Quality Engineer (Squeak, Rattle, Water). This company is renowned for its commitment to excellence and customer satisfaction, and you could play a pivotal role in maintaining and enhancing its reputation. With a focus on vehicle refinement and quality, this is a chance to contribute to industry-leading projects that will shape the future of automotive engineering.
What You Will Do:
- Lead engineering activities to ensure vehicles meet customer expectations for refinement and quality.
- Conduct complete vehicle testing to identify and resolve Squeak, Rattle, and Water Ingress issues.
- Collaborate with cross-functional teams across Design Engineering, Manufacturing, and Supplier Quality.
- Use industry-standard quality tools, such as 8D and Root Cause Analysis, to drive robust solutions.
- Analyse warranty data and customer feedback to continuously improve vehicle performance.
- Plan and organise detailed activities to deliver outcomes that delight customers and differentiate this company from competitors.


What You Will Bring:
- Proven experience in problem-solving using tools like 8D, Fishbone, and 5Y analysis.
- Strong negotiation and influencing skills to drive effective resolutions.
- Ability to analyse large data sets and translate findings into actionable steps.
- Knowledge of automotive manufacturing processes and quality assurance.
- A proactive and personable approach, with excellent communication and presentation skills.
This role is integral to the company’s mission of delivering vehicles that exceed customer expectations. By ensuring vehicles are free from abnormal noises and water leaks, you will directly enhance the customer experience and contribute to the company’s market leadership in the automotive industry. This is your chance to work in a dynamic environment where your expertise will be valued, and your contributions will make a tangible difference.
Location: This role is based in Solihull, a hub of automotive innovation and excellence.
Interested?: If you’re ready to make a lasting impact and take on this exciting challenge as a Customer Quality Engineer (Squeak, Rattle, Water), don’t wait. Apply today and drive your career forward with this incredible opportunity!
This role is Inside IR35.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.