Full job descriptionAdministrator
The Role
Working as part of a small team, your responsibilities will include:
*Managing incoming post
*Managing outgoing post
*Processing online verification forms (data heavy)
*Confident telephone manor
*Filtering and managing enquiries received via the website, ensuring they are actioned and deleted once processed
*Ordering official documentation and certificates online
*Creating and issuing documents and updating the CRM system
*Supporting adherence to internal and external data protection requirements
About You
We are looking for a highly organised, calm, motivated, and proactive administrator with a positive, can-do attitude.
You will have:
*A minimum of two years’ office-based administrative experience
*Strong organisational skills and excellent attention to detail
*Proven customer service experience, including handling a high volume of telephone calls
*Clear and confident communication skills
*Confidence using multiple systems and software packages, including Microsoft Word and Excel
*The ability to work effectively in a fast-paced environment
*A collaborative approach and strong team-working skills
*GCSEs (or equivalent) at A–C / 9–4 in Maths and English
Please apply now or email .