Full job descriptionThis is an excellent opportunity for a Temporary Customer Service Advisor (Days & Nights) to provide outstanding support to service users in a not-for-profit setting. The role requires strong communication skills and the ability to handle enquiries efficiently and professionally.
Client Details
This not-for-profit organisation in Stockport is committed to providing essential services and support to the local community. As a well-established medium-sized organisation, they play a vital role in improving the quality of life for individuals in the area.
Description
As a Temporary Customer Service Advisor (Days & Nights) you will:
*Answering calls and handling call-centre type queries related to customer well-being.
*Providing compassionate and empathetic care to customers.
*Updating customer accounts within a CRM system.
*Ad-hoc duties as and when required.


Profile
A successful Temporary Customer Service Advisor should have:
*Experience working within a call centre environment or customer service is essential
*Ability to work flexibly across day and night shifts.
*Can commit to an on-going temporary role with the view to go perm
*Confident on the phone and a positive demeanour
*Strong work ethic and a self-starter attitude.
*Team Player
A Full UK Driving License is essential for the role & successful DBS check.
Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).


Job Offer
*Opportunity to join growing company
*Opportunity for the role to be extended/go permanent
*Immediate start