Senior CRM Manager - £60,000
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Added before 5 Days
- England,London,City of London
- Full Time, Permanent
- £60,000 - £65,000 per annum
Job Description:
Senior CRM & Lifecycle Manager
CRM Consultancy | £65,000
London (3 days per week)
We’re working with a highly regarded CRM consultancy that partners with some of the most recognised brands in the market, acting as a true extension of their internal marketing and lifecycle teams.
With a strong reputation and a growing client base, they’re now looking for a CRM Lead to join the team and take ownership of delivering high-impact, data-driven CRM programmes across a range of exciting clients.
The Role
You’ll own and deliver end-to-end CRM and lifecycle initiatives across a portfolio of clients, acting as a trusted partner to help improve customer engagement, lifecycle performance and overall marketing effectiveness.
What You’ll Be Doing
*Develop and deliver multi-channel CRM strategies aligned to client objectives
*Build and optimise lifecycle journeys across email, SMS, push and in-app channels
*Own campaign execution including segmentation, automation and personalisation
*Lead customer experience and journey optimisation projects across the full lifecycle
*Analyse performance and translate data into clear, actionable insights
*Advise clients on CRM best practice, tooling and ways to improve efficiency
*Support implementations and migrations across marketing automation platforms
*Build strong client relationships and identify opportunities for account growth
What They’re Looking For
*4-6+ years’ experience in CRM or lifecycle marketing
*Strong hands-on experience across email and multi-channel CRM
*Experience with modern CRM platforms such as Braze, Salesforce, HubSpot, Klaviyo or similar
*Exposure to CDPs or data platforms is a strong plus
*Data-driven mindset with confidence analysing performance and optimising campaigns
*Strong communication skills with the ability to manage stakeholders and present ideas clearly
*Comfortable working across multiple clients in a fast-paced environment
Why This Role
*Work with a range of high-profile, well-known brands
*Strong reputation as a true partner to client CRM functions
*Opportunity to operate across strategy and execution
*Collaborative, high-performing team environment
*Clear progression as the consultancy continues to scale
*Rates depend on experience and client requirements
CRM Consultancy | £65,000
London (3 days per week)
We’re working with a highly regarded CRM consultancy that partners with some of the most recognised brands in the market, acting as a true extension of their internal marketing and lifecycle teams.
With a strong reputation and a growing client base, they’re now looking for a CRM Lead to join the team and take ownership of delivering high-impact, data-driven CRM programmes across a range of exciting clients.
The Role
You’ll own and deliver end-to-end CRM and lifecycle initiatives across a portfolio of clients, acting as a trusted partner to help improve customer engagement, lifecycle performance and overall marketing effectiveness.
What You’ll Be Doing
*Develop and deliver multi-channel CRM strategies aligned to client objectives
*Build and optimise lifecycle journeys across email, SMS, push and in-app channels
*Own campaign execution including segmentation, automation and personalisation
*Lead customer experience and journey optimisation projects across the full lifecycle
*Analyse performance and translate data into clear, actionable insights
*Advise clients on CRM best practice, tooling and ways to improve efficiency
*Support implementations and migrations across marketing automation platforms
*Build strong client relationships and identify opportunities for account growth
What They’re Looking For
*4-6+ years’ experience in CRM or lifecycle marketing
*Strong hands-on experience across email and multi-channel CRM
*Experience with modern CRM platforms such as Braze, Salesforce, HubSpot, Klaviyo or similar
*Exposure to CDPs or data platforms is a strong plus
*Data-driven mindset with confidence analysing performance and optimising campaigns
*Strong communication skills with the ability to manage stakeholders and present ideas clearly
*Comfortable working across multiple clients in a fast-paced environment
Why This Role
*Work with a range of high-profile, well-known brands
*Strong reputation as a true partner to client CRM functions
*Opportunity to operate across strategy and execution
*Collaborative, high-performing team environment
*Clear progression as the consultancy continues to scale
*Rates depend on experience and client requirements
Job number 3738245
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