Our client, an industry-recognised professional body, is looking for an experienced Property professional to join their team in Warwick. The role is a phone-based role and will be helping and advising Lettings Agencies across the UK, with queries and regulatory issues. Therefore, a knowledge of the Lettings industry is advantageous, along with a good phone manner.
This opportunity is available on a hybrid working basis, working 3 days in the office and 2 days from home.
Lettings Advisor requirements:
*Experience in Estate Agency, Lettings, Lettings Compliance, and/or Landlord & Tenant law
*Excellent telephone manner
*Ability to listen to and interpret member enquiries and provide relevant advice.
*Exceptional Customer Service skills with excellent verbal and written communication.
*Proficient in Microsoft Office.
Duties of a Lettings Advisor will include, but will not be limited to:
*Answering queries via telephone, providing support and advice
*Log accurate data and member discussions on the CRM system.
*Help review and complete existing legal documents and templates.
*Escalate legal queries where applicable
*Keep up to date with property policies & legislations and the general property industry
Working hours of a Lettings Advisor:
*Monday to Friday 9 am – 5 pm
*Hybrid role: 3 days in the office, 2 from home
The successful Lettings Advisor will be offered:
*£26,775 basic
*On Target Earnings of £28,000
*KPI Bonus
*Annual Salary Bonus
*Career progression
*Ongoing Training & Support
*Free Parking