Full job descriptionA leading distributor of heating products and spares is looking for an ambitious and customer-focused Internal Sales professional to join their growing team in Wolverhampton. This is an excellent opportunity for someone with a heating or plumbing background who enjoys building relationships, developing business and working within a fast-paced environment.

The business has an excellent reputation within the heating industry and is well known for delivering high-quality products and outstanding customer service. They are part of a successful and growing UK distribution group and continue to invest heavily in both their people and their long-term growth strategy.

With a strong focus on developing commercial business opportunities, this role offers the chance to work with facilities management companies, contractors and key commercial customers, while also managing and developing high-value key accounts.

Rewards

As an Internal Sales professional, you will receive:
*A starting salary between £34,000 - £42,000 (depending on experience)
*An uncapped annual profit share bonus
*Membership of the company’s excellent pension scheme
*The opportunity to manage and develop key customer accounts
*Full internal training and ongoing development
*Additional manufacturer-funded training opportunities
*A stable, permanent role within a successful and growing business
*A friendly, supportive and collaborative team environment
Role Responsibilities
*Internal Sales: Manage inbound enquiries, quotations, order processing and customer follow-ups.
*Business Development: Proactively identify and develop new commercial business opportunities, particularly within facilities management and contractor markets.
*Account Management: Build and maintain strong relationships with existing customers and key accounts.
*Customer Service: Deliver a consistently high level of service across phone and email communication.
*Product Support: Advise customers on heating parts and product solutions.
*Team Collaboration: Work closely with colleagues and suppliers to ensure excellent customer outcomes and smooth day-to-day operations.
Requirements

To be successful in this Internal Sales role, you should have:
*Previous experience within the heating, plumbing or related industry would be ideal
*Internal sales, trade counter or customer-facing sales experience
*Ideally a commercial background or experience dealing with contractors, facilities management companies or commercial customers
*Strong communication and relationship-building skills
*A proactive and commercially minded approach
Think you have what it takes? Apply today to find out more!