Customer Service Assistant
other jobs Morgan McKinley
Added before 7 Days
- England,South East,West Sussex,Crawley
- Full Time, Permanent
- £26,639.34 per annum
Job Description:
Full job descriptionMorgan McKinley is looking for an experienced Customer Service Assistant to work for a company based in Crawley, West Sussex. This an office based customer services role, supporting the internal teams, handling customer queries etc.
Location: Crawley - office based, parking onsite
Salary: £26,639
Hours: 8.30-5.30 / 9.30-6.30 Mon-Fri (with 1 hour for lunch)
Customer Service Assistant duties:
*Answering the phones
*Data entry - updating the internal systems with the customer call info
*Monitor and respond to customer emails
*Handle customer queries and complaints
*Regular liaison with internal teams regarding customer orders
*Ensure all relevant customer documentation is processed
Skills and experience required:
*Previous customer service experience
*Excellent communication skills and a confident and professional phone manner
*Good IT skills including Word, Excel, Outlook and preferably experience using databases
Location: Crawley - office based, parking onsite
Salary: £26,639
Hours: 8.30-5.30 / 9.30-6.30 Mon-Fri (with 1 hour for lunch)
Customer Service Assistant duties:
*Answering the phones
*Data entry - updating the internal systems with the customer call info
*Monitor and respond to customer emails
*Handle customer queries and complaints
*Regular liaison with internal teams regarding customer orders
*Ensure all relevant customer documentation is processed
Skills and experience required:
*Previous customer service experience
*Excellent communication skills and a confident and professional phone manner
*Good IT skills including Word, Excel, Outlook and preferably experience using databases
Job number 3740663
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Company Details:
Morgan McKinley
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