Full job descriptionBiomedical Field Service Engineer
Bristol & Surrounding Area | Monday to Friday | 37.5 Hours | Car Allowance
An excellent opportunity for a hands-on Biomedical Field Service Engineer to join a growing UK healthcare engineering team, delivering essential maintenance, repair, and asset management services across hospital sites. This role plays a key part in ensuring the reliability and safety of critical medical equipment used in patient care every day.
Must-Have Essential Requirements
Qualifications
*HNC in Electrical/Electronic Engineering (or equivalent)
*OR qualification in Engineering, Electronics or Medical Technologies (e.g. Biomedical Engineering)
Essential Experience
*Minimum 2 years UK biomedical engineering experience (essential)
*Experience servicing and repairing medical equipment such as:
*Patient monitoring systems
*Diathermy / electro-surgical units
*Theatre tables
*Defibrillators
*Infusion and volumetric devices
*Basic familiarity with anaesthesia equipment
*Field service experience (preferred)
*Experience working in UK clinical environments with patient interaction
*Strong customer-facing experience in a service environment
*Familiarity with UK healthcare regulatory and compliance standards
Role Purpose
To provide daily on-site medical equipment repair, preventative maintenance, and asset management in line with contractual KPIs across healthcare locations. You will work as part of a field service engineering team, supporting high standards of patient safety, equipment reliability, and customer satisfaction.
Task list
*Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer’s guidelines
*Complete repairs as required on medical equipment as per manufacturer’s guidelines
*Complete associated administrative work needed to close repairs and preventative maintenance as outlined in Ergéa procedures.
*Travel to various sites as required to perform corrective and preventative maintenance
*Maintain safe working practices within the hospital environment
*Exceed contract KPIs to ensure customer satisfaction
*Maintain spare part stock wherever necessary
*Directly support the Team as needed
*Schedule and complete workload for assigned customers within area
*Maintain service documentation in line with business requirements
*Responsible for escalating and defining necessary resources to maintain equipment
*Responsible for delivering customer satisfaction
*Liaise with 3rd party suppliers for spare part and contract quotations
*Ensure data integrity within Ergéa’ s management systems
*Meet with OEM service staff and management when required
*Maintain tools and test equipment in line with Ergéa Standards
*Attend customer meetings when required
*Review ways to improve productivity and reduce operating expenditure
*Be flexible in approach and prepared to occasionally work out-of-hours to meet customer needs
*Mentoring of Junior Engineers where required
Essential Qualifications and Experience
*HNC in Electrical Electronic Engineering or equivalent
*Qualification in Engineering, electronics or medical technologies such as biomedical engineering
Essential Skills
*Confidence in working on various pieces of medical equipment
*Ability to follow complex instructions and processes.
*Customer and quality focus
*Good interpersonal skills
*Good oral and written communication
*Hold a clean UK driving licence
Essential Experience
*Minimum 2 years Biomedical experience in the service and repair of medical equipment: Patient monitoring, Diathermies (electro-surgery units), Theatre tables, Defibrillators, Infusion & volumetric devices and familiarity with Anaesthesia equipment
*Have customer service skills and the ability to be confident in customer facing environments
*Familiarity with appropriate national and local regulatory standards
*Worked in clinical environment and involving patient communication
*Field service experience preferable
*Experience of working in the UK
Essential Languages
*English
Mobility Requirements
*Role Location - Field based – Bristol and surrounding areas
*UK Travel - Yes (between sites) and occasional – meetings/training
*International Travel - Possible – Training Courses
Benefits & Perks
*Private healthcare
*Employee Assistance Programme
*Pension scheme & salary sacrifice options
*Electric car and cycle-to-work schemes
*Flexible, supportive work environment
A DBS Enhanced Disclosure is required. If this sounds like the role for you, email your CV or contact Louise at One to One Personnel.