Full job descriptionTechnical Services Trainer
Location: Warwick, UK
Role OverviewWe are seeking a Technical Services Trainer to deliver high-quality technical training to customers, technicians, and internal teams. Reporting to the Technical Training Lead, you will play a key role in delivering engaging training programmes, maintaining training content, and supporting the ongoing development of the Delphi Academy curriculum.
This role combines hands-on technical expertise with strong training delivery skills and offers the opportunity to work with cutting-edge automotive technologies.
Key ResponsibilitiesTraining Delivery*Deliver engaging technical training across areas such as diagnostics, EV/hybrid systems, ADAS, emissions, electronics, and chassis technologies
*Simplify complex technical concepts into practical, easy-to-understand training
*Adapt training style to suit different audience levels
*Maintain accurate training and attendance records
Curriculum Development*Develop and update training materials, presentations, and course content
*Ensure content aligns with current industry standards, legislation, and product updates
*Use feedback to continuously improve training programmes
*Support development of new courses aligned with emerging technologies
Customer Engagement*Act as a technical ambassador, delivering a high-quality learning experience
*Support learners before, during, and after training
*Participate in demonstrations, open days, and industry events
*Build relationships with customers, distributors, and partners
Operations & Planning*Support the planning and scheduling of training sessions
*Ensure all equipment, tools, and workshop facilities are prepared and maintained
*Identify and resolve technical or equipment issues
*Contribute to improving training operations and delivery
Collaboration & Development*Work closely with technical teams to ensure consistent messaging
*Support product launches with training input
*Stay up to date with new automotive technologies and industry trends
*Contribute to internal training and cross-functional projects
RequirementsEssential*Proven experience delivering technical training within the automotive sector
*Strong knowledge of modern vehicle systems, diagnostics, and emerging technologies (EV, hybrid, ADAS)
*Excellent communication and presentation skills
*Experience developing training materials (classroom and/or e-learning)
*Hands-on experience with diagnostic tools and automotive equipment
*Strong organisational and planning skills
*High level of IT literacy, including familiarity with e-learning platforms
*Ability to engage effectively with a range of stakeholders
Desirable*Experience within the automotive aftermarket
*Experience working in a global or matrix organisation
What We Offer*Competitive salary and benefits package
*Career development and training opportunities
*Collaborative and inclusive working environment
*Opportunity to work with innovative technologies in a global company