Full job description

Inside Sales Support Specialist Location: Sutton Scotney
Contract: Temp to Perm
Hours: Part-time - 3 days per week
Pay: £13 - £14 per hour
The RoleAn experienced and organised Inside Sales Support Specialist is required to provide administrative and operational support to a busy sales function. This temp-to-perm, office-based role is ideal for someone who enjoys variety, coordination, and supporting commercial activity, with the opportunity for longer-term progression.
Key Responsibilities*Provide day-to-day administrative support to the sales function
*Process sales orders, quotes, and invoices accurately and efficiently
*Maintain and update customer and lead records within a CRM system
*Respond to customer enquiries via phone, email, and online channels
*Coordinate with finance, logistics, operations, and the Financial Controller
*Track sales activity and support reporting requirements
*Support lead generation and follow up on prospects from events and campaigns
*Schedule sales meetings, calls, and product demonstrations
*Liaise between sales and editorial teams, matching content to clients via the CRM
*Manage event administration, including calendars, collateral, sponsorship materials, and floor plans
*Update directories, media kits, subscription databases, and event listings
*Chase copy for magazines and events
*Handle customer queries or complaints, escalating issues when required
Skills & Experience Required*Previous experience in sales support, customer service, or an administrative role
*Strong written and verbal communication skills
*Confident using CRM systems and Microsoft Office
*Excellent organisational skills with strong attention to detail
*Ability to multitask and manage competing priorities
*Comfortable working independently and as part of a team
Desirable*Experience in a B2B environment
*Familiarity with sales reporting or analytics
*Exposure to AI or automation tools
*Polish language skills


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