Full job descriptionDuties:
-Perform general clerical duties, including photocopying, scanning, and mailing
-Answer and direct phone calls with professionalism and courtesy
-Maintain electronic and hard copy filing system
-Handle sensitive information in a confidential manner
-Prepare and modify documents using computerised systems such as Google Suite and Microsoft Office
-Assist in the preparation of regularly scheduled reports
-Update and maintain office policies and procedures
-Perform data entry tasks accurately and efficiently
-Manage inventory of office supplies and place orders when necessary
-Answering phone calls to clients and hauliers.
-Daily progress checking and advising clients accordingly.
-Processing invoices through internal system and ensuring POD’s are attached.
-Raising job references in internal system and charging clients accordingly.
Skills:
* Proven experience as an administrator or similar role
*Proficient in computerised systems such as Google Suite and Microsoft Office
*Strong clerical skills with attention to detail
*Excellent phone etiquette and communication skills
*Familiarity with QuickBooks or other accounting software is a plus
*Strong organisational skills with the ability to prioritise tasks effectively
*Ability to handle confidential information with discretion
*Knowledge of the haulage, transport, or logistics environment is essential