Full job descriptionAre you looking for a role that offers career progression, real work-life balance and structured professional development?
Our client is a forward-thinking, people-focused organisation based in Hatfield and they’re looking for an Account Manager to join their close-knit team. You’ll receive full, comprehensive training from day one — no prior debt recovery experience required.
Why this role stands out
*35-hour working week – Monday to Friday, 9am–5pm
*£26,000 basic salary + up to £6,000 achievable bonus
*Bonus structure designed to be realistic, transparent and regularly achieved
*Structured training plan and ongoing coaching to support your development
*Team-orientated, collaborative environment where success is shared
*A business that genuinely invests in its people
The Role
As an Account Manager, you’ll manage a portfolio of B2B accounts, acting as a professional point of contact while building strong client and debtor relationships.
Your responsibilities will include:
*Managing corporate client accounts
*Contacting debtors via phone, email, letters and SMS
*Negotiating payment plans and resolving disputes
*Ensuring compliance with all regulations and industry standards
*Maintaining positive, long-term client relationships
*Working closely with colleagues in a supportive team environment
Full training is provided, giving you the confidence and knowledge to succeed.
What we’re looking for
*Confident, positive, and professional communication style
*A willingness to learn and develop new skills
*Strong listening and negotiation abilities
*Good business awareness
*Comfortable using MS Office
*Adaptable, resilient, and team-focused
Rewards & Benefits
*£26,000 salary + up to £6,000 performance bonus
*Professional development and ongoing training
*Friendly, team-based culture with collaborative targets
*Company events, social activities and away days
*Long-term career progression within a stable, growing business