Support Engineer
other jobs Identify Solutions
Added before 2 Days
- Wales,Cardiff
- Full Time, Permanent
- £26,000 - £30,000 per annum
Job Description:
Full job descriptionSupport Engineer
Cardiff - Hybrid (3 days in office)
Up to £30,000 + benefits
Looking to build a career in tech rather than stay on a service desk?
We’re working with a growing cloud and telecoms business in Cardiff, hiring 3 Support Engineers. It’s a great opportunity to move into a niche area like voice and cloud, with full training provided.
What you’ll be doing:
*Supporting a voice/telecoms platform (VoIP, SIP)
*Troubleshooting issues and managing tickets end-to-end
*Supporting customers via phone, email and ticketing system
*Learning platforms, call systems and integrations
What they’re looking for:
*IT support, service desk OR strong customer service + interest in tech
*Good problem-solving skills
*Confident communicator
*Keen to learn and progress
Why join:
*Clear progression into 2nd line or engineering
*Full training and mentoring
*Supportive team environment
Working pattern:
3 days in Cardiff office (Tue-Thu)
Shifts: 8-4:30 or 9:30-6 (rotating)
If you’d like to find out more, please contact James Chau at .
Cardiff - Hybrid (3 days in office)
Up to £30,000 + benefits
Looking to build a career in tech rather than stay on a service desk?
We’re working with a growing cloud and telecoms business in Cardiff, hiring 3 Support Engineers. It’s a great opportunity to move into a niche area like voice and cloud, with full training provided.
What you’ll be doing:
*Supporting a voice/telecoms platform (VoIP, SIP)
*Troubleshooting issues and managing tickets end-to-end
*Supporting customers via phone, email and ticketing system
*Learning platforms, call systems and integrations
What they’re looking for:
*IT support, service desk OR strong customer service + interest in tech
*Good problem-solving skills
*Confident communicator
*Keen to learn and progress
Why join:
*Clear progression into 2nd line or engineering
*Full training and mentoring
*Supportive team environment
Working pattern:
3 days in Cardiff office (Tue-Thu)
Shifts: 8-4:30 or 9:30-6 (rotating)
If you’d like to find out more, please contact James Chau at .
Job number 3744231
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Identify Solutions
Company size: 5–9 employees
Industry: Recruitment Consultancy
Identify Solutions offers a unique and contemporary approach to recruitment for Start-ups, Scale-ups, through to Enterprise Businesses.Working in a pa...