Full job descriptionMy client seeks to recruit a seasoned desktop support engineer - you will join a team supporting in the investigation and resolution of Desktop issues in a 1st / 2nd line capacity, acting as a central escalation point in resolving and ensuring that SLA’s are adherred to. Previous experience of supporting Exec / C-Suite users, providing a white glove service is a must!
This prestige customer site requires an onsite presence, working within a team and supporting during the hours of (rota basis), strong communication skills are essential to complement your technical skills: Windows Operating Systems, PC & Laptop hardware setup, configuration and support, Apple knowledge primarily iphones and pads, network understanding, combined with a self starter attitude.