Full job descriptionKey Account Executive An exciting opportunity within a forward-thinking logistics businessWe’re recruiting for a Key Account Executive to join a growing transport and logistics organisation operating at the forefront of sustainable fleet solutions and technology-led operations.
This is an excellent opportunity for someone who enjoys building strong client relationships, coordinating operational delivery, and working within a fast-paced environment where customer experience and service performance are key. The business is investing heavily in innovation, electric fleet capability, and data-driven logistics solutions, making this a particularly exciting time to join.
This is what you’ll be doingAs Key Account Executive, you’ll play a central role in managing strategic customer relationships while supporting the delivery of high-quality transport services across major accounts.
*Acting as the main point of contact for key customers, ensuring a consistently high level of communication, responsiveness, and service delivery across day-to-day operations.
*Working closely with operational, planning, and transport teams to coordinate customer requirements, monitor delivery performance, and ensure service levels and KPIs are achieved.
*Producing regular customer reports and performance updates using operational data, telematics, and digital systems to provide insight into service delivery and sustainability performance.
*Supporting continuous improvement initiatives by identifying operational efficiencies, resolving service issues quickly, and helping drive long-term customer satisfaction and retention.
*Contributing towards commercial growth by identifying opportunities for account development, supporting proposals and renewals, and helping onboard new customer contracts successfully.
This is what you’ll bring to the team*Previous experience within account management, customer service, logistics, transport, or supply chain operations.
*Strong communication and relationship-building skills with the ability to work effectively across both customer-facing and internal operational teams.
*Good organisational skills with the ability to manage multiple priorities and maintain attention to detail in a fast-paced environment.
*Comfortable working with reporting systems, operational data, and digital platforms to support customer service and decision-making.
*A proactive and solutions-focused approach with a genuine interest in delivering excellent customer experiences.
This is what you’ll get in returnThis role offers the opportunity to join a growing and innovative organisation with strong long-term career prospects and a supportive working environment.
*Competitive salary package
*Hybrid and flexible working opportunities
*Career development and progression opportunities
*Exposure to innovative fleet and logistics technology
*Supportive and collaborative team culture
*Growing business with ambitious future plans
Apply now for more information.