Full job descriptionManchester & Liverpool Region | Field Based role
£33,000 + £3,600 Car Allowance + 10% Bonus = £39,900
We are looking for an experienced and proactive Resident Services Manager to oversee a portfolio of residential developments across the North West region.
This is a hands-on, field-based role focused on delivering excellent resident experiences, maintaining high estate standards and managing contractors, inspections and maintenance activity across multiple sites.
Key Responsibilities
*Manage a portfolio of residential developments across Manchester and Liverpool
*Conduct regular site and block inspections
*Coordinate maintenance and repair works
*Manage contractor performance and service delivery
*Act as the main point of contact for residents
*Support and oversee Tenant Liaison Advisors and external agents
*Ensure developments remain safe, compliant and well maintained
About You
*Experience in property, block or estate management
*Strong organisational and communication skills
*Confident managing contractors and resident issues
*Able to work independently across multiple sites
*Own Transport. Full UK driving licence and willingness to travel regularly across the North-West
What We Offer
*£33,000 basic salary
*£3,600 car allowance
*10% job-related bonus opportunity
*Mainly field-based role with flexibility
*Opportunity to join a growing residential property business
If you’re passionate about customer service and property management, we’d love to hear from you.