Villa Specialist
other jobs Travel Trade Recruitment
Added before 7 Days
- England,South East,Surrey
- Full Time, Permanent
- £33,000 - £35,000 per annum
Job Description:
Full job descriptionVilla Specialist Needed - Remote(Twice a month in Surrey)
My client is looking for a motivated, customer-focused Villa Specialist to join our growing sales team. This is a dynamic sales role suited to someone who thrives on building relationships, converting enquiries into bookings, and delivering exceptional service from initial contact through to post-arrival follow-up.
Key Responsibilities
*Converting inbound sales leads via telephone, email, and live chat into confirmed bookings.
*Confidently dealing with both direct and trade customers
*Delivering a consistently high level of personalised customer service
*Understanding clients’ requirements and recommending suitable villa options
*Liaising with suppliers regarding availability, rates, and booking details
*Preparing accurate quotations and creating invoices
*Managing pre- and post-arrival administration
*Handling customer queries efficiently and professionally
*Reactivating previous clients and past enquiries to generate repeat business
*Maintaining accurate records within the CRM system
Skills & Experience
*Proven sales experience, ideally within travel, luxury hospitality, or property
*Strong telephone and written communication skills
*Confident in closing sales and working towards targets
*Excellent organisational skills and attention to detail
*Customer-focused with a consultative sales approach
*Ability to multitask and manage a busy workload
*Competent with CRM systems and Microsoft Office
Personal Attributes
*Enthusiastic and self-motivated
*Professional and personable
*Results-driven with a positive attitude
*Team player with the ability to work independently
*Passion for travel
*Flexible and willing to take on duties to support the wider team
What They Offer
*Supportive and friendly working environment
*Opportunity to be part of an expanding travel brand
*Ongoing training and development
*25 days annual leave
*Additional day off for your birthday
*Salary up to £35,000 Plus Commission and Benefits
Interested apply here now or email
My client is looking for a motivated, customer-focused Villa Specialist to join our growing sales team. This is a dynamic sales role suited to someone who thrives on building relationships, converting enquiries into bookings, and delivering exceptional service from initial contact through to post-arrival follow-up.
Key Responsibilities
*Converting inbound sales leads via telephone, email, and live chat into confirmed bookings.
*Confidently dealing with both direct and trade customers
*Delivering a consistently high level of personalised customer service
*Understanding clients’ requirements and recommending suitable villa options
*Liaising with suppliers regarding availability, rates, and booking details
*Preparing accurate quotations and creating invoices
*Managing pre- and post-arrival administration
*Handling customer queries efficiently and professionally
*Reactivating previous clients and past enquiries to generate repeat business
*Maintaining accurate records within the CRM system
Skills & Experience
*Proven sales experience, ideally within travel, luxury hospitality, or property
*Strong telephone and written communication skills
*Confident in closing sales and working towards targets
*Excellent organisational skills and attention to detail
*Customer-focused with a consultative sales approach
*Ability to multitask and manage a busy workload
*Competent with CRM systems and Microsoft Office
Personal Attributes
*Enthusiastic and self-motivated
*Professional and personable
*Results-driven with a positive attitude
*Team player with the ability to work independently
*Passion for travel
*Flexible and willing to take on duties to support the wider team
What They Offer
*Supportive and friendly working environment
*Opportunity to be part of an expanding travel brand
*Ongoing training and development
*25 days annual leave
*Additional day off for your birthday
*Salary up to £35,000 Plus Commission and Benefits
Interested apply here now or email
Job number 3745846
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Company Details:
Travel Trade Recruitment
Travel Trade Recruitment was established in 2001 and has grown into one of the largest and most reputable travel recruitment consultancies in the UK W...