Full job descriptionOffice-Based Role
Alternate shifts: 8:00am-4:00pm and 9:00am-5:00pm
Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority.
This is a fantastic opportunity for someone who enjoys building strong relationships, coordinating tasks efficiently, and being at the heart of a busy operation.
Key Responsibilities*Provide administrative support to customers and internal teams
*Manage shared inboxes, incoming calls, and service requests
*Prepare and format documents, reports, and correspondence
*Liaise with engineers to schedule works and appointments
*Act as a key point of contact for customers, ensuring a professional and positive experience
What We Are Looking For*Previous experience in an office or reail customer service role
*Experience working in a fast-paced environment
*Strong organisational and communication skills
*The ability to produce accurate documentation and reports
*A professional and customer-focused approach
If you enjoy working in a supportive team environment and are passionate about providing outstanding customer service, we would love to hear from you.