Full job descriptionIT Support Technician | Oxford (Hybrid)
An exciting opportunity to join a world-class organisation at the cutting edge of high-performance technology infrastructure.
Are you an experienced IT Support Technician looking for a role that goes beyond the ordinary? We’re recruiting on behalf of a global leader in the design and build of high-performance data centres — a fast-moving, technically innovative business with offices around the world and real scope for international travel.
Based in Oxford and operating on a hybrid model, this is a fantastic opportunity to develop your career within a genuinely dynamic industry alongside a talented, forward-thinking team.
The Role
As the first point of contact for all internal IT support, you’ll play a vital role in keeping a high-performance organisation running smoothly. Your day-to-day will include:
*Installing, configuring, and maintaining software and hardware across computer and network systems
*Diagnosing and troubleshooting software and hardware issues with confidence and efficiency
*Repairing and replacing damaged components as needed
*Ensuring security across client and server machines through antivirus and firewall management
*Supporting colleagues when they encounter technical challenges
*Testing new hardware and software ahead of full-scale rollouts
*Maintaining accurate, up-to-date technical documentation
About You
You’ll bring a solid IT foundation, a calm problem-solving approach, and genuine enthusiasm for technology. We’re looking for:
*2+ years’ IT support experiencein a professional environment
*Good working knowledge of IT applications and infrastructure
*Strong communication skills — you’re comfortable engaging with people at all levels
*Organised, dependable, and a genuine team player
*Experience with SNMP, BACnet, or Modbus protocols is desirable but not essential
*Living within commuting distance of Oxford is advantageous for regular office visits
What’s on Offer
This employer rewards its people well. You can expect:
*Competitive salary
*Pension scheme
*Performance bonuses
*30 days’ annual leave
*Hybrid working
*Opportunity to travel internationally