Full job descriptionWe are seeking an experienced and proactive full time Estate Manager to join our clients growing residential property management team . This is a key role responsible for managing a portfolio of blocks within one hour of Sandhurst, overseeing maintenance, controlling service charge budgets and delivering excellent customer service to Directors and residents. In return our client is offering a full-time salary of £45-50,000 pa plus mileage allowance and this is a hybrid position with 1 day per week on site, 2 days in the office and 2 days from home.
If you have strong experience in block management, this role offers long-term career development and the opportunity to work with one of the UK’s leading residential management companies.


Key Responsibilities
Financial & Budget Management
*Prepare and manage annual service charge budgets
*Monitor expenditure and ensure spend remains within budget
*Approve invoices, raise purchase orders and analyse financial reports
*Prepare monthly/quarterly financial updates for Directors and clients
*Ensure annual accounts are completed accurately and on time
Property & Estate Maintenance
*Oversee planned and reactive maintenance for each development
*Conduct regular site inspections and produce inspection reports
*Manage contractors and ensure works meet required standards
*Maintain asset registers and ensure estate data is accurately updated
*Ensure properties comply with health & safety legislation and insurance requirements
*Support the delivery of major works projects
Customer & Stakeholder Relationship Management
*Build strong relationships with residents, tenants and Directors
*Lead and coordinate AGMs, Director meetings and resident meetings
*Respond to customer enquiries professionally and within required timescales
*Produce high-quality written communication, letters and reports
*Resolve complaints and issues quickly and diplomatically
Performance & Compliance
*Achieve key milestones, KPIs and service delivery targets
*Maintain action plans and track completion of tasks
*Ensure compliance with leases, legislation and company processes


The ideal candidate will have the following
Qualifications
*Degree preferred although not essential
*IRPM Part 1 ideally but the company will support your qualifications
Experience
*3+ years’ experience in property & block management or related fields
*Strong knowledge of service charge budgets and financial management
*Understanding of relevant legislation (Landlord & Tenant Act, RICS Codes etc.)
*Experience in building maintenance and contractor management
*Proven customer service and relationship-building skills
Skills & Behaviours
*Excellent communication (written and verbal)
*Strong numeracy and analytical ability
*Excellent organisation, time management and prioritisation
*Competent with Microsoft Office; Qube experience beneficial
*Positive, professional, calm and solutions-focused
*Accountable, thorough and detail-oriented


Our client can offer a supportive, well-structured working environment with extensive training and development opportunities and the opportunity to work on an up-market block of residential properties for a company that genuinely values people, professionalism and customer care.
Hours of work Mon–Thurs 8:30–17:00 | Fri 8:30–16:30. Company benefits to include a generous holiday allowance, plus birthday off, pension, travel allowance, medical cash plan and wellness programme, life cover, hybrid working and social events.


For more information, please contact Fran Kent at AMR Recruitment.


If this role is not suitable for you, but you know of someone that might be interested, please remember our £150 - Recommend a friend scheme (Subject to our terms and conditions). We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.