Service & Project Coordinator
other jobs Solutions Through Knowledge
Added before 2 Days
- England,South East,Buckinghamshire,Milton Keynes
- Full Time, Permanent
- £30,000 - £40,000 per annum, inc benefits
Job Description:
Full job descriptionService & Project Coordinator
Hybrid - Milton Keynes | £30,000 - £40,000 + Benefits
Role
An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations).
Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business.
With excellent long-term progression and development potential, the successful candidate will work in a high-performing team, engaging closely with Project Managers, engineers, customers and operational stakeholders.
Key Responsibilities
*Coordinate service delivery and project activities across operational teams
*Assist Project Managers with scheduling, reporting and project coordination
*Support service desk operations including ticket updates, issue tracking and escalations
*Track milestones, actions, risks and operational priorities
*Coordinate engineering resources, logistics and deployment activities
*Maintain accurate operational documentation, governance reports and trackers
*Support continuous improvement and development of PMO/service governance processes
Experience Required
*Commercial experience in a project coordination, service coordination, PMO support or service delivery environment
*Strong organisational and stakeholder management skills
*Ability to manage multiple priorities within a fast-paced environment
*Strong attention to detail, a proactive approach, accountability
*Good Microsoft 365 skills including Excel, Teams and Outlook
Desirable
*ITIL awareness or service management exposure
*APM PFQ or project coordination exposure
*Managed service experience
This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.
Hybrid - Milton Keynes | £30,000 - £40,000 + Benefits
Role
An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations).
Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business.
With excellent long-term progression and development potential, the successful candidate will work in a high-performing team, engaging closely with Project Managers, engineers, customers and operational stakeholders.
Key Responsibilities
*Coordinate service delivery and project activities across operational teams
*Assist Project Managers with scheduling, reporting and project coordination
*Support service desk operations including ticket updates, issue tracking and escalations
*Track milestones, actions, risks and operational priorities
*Coordinate engineering resources, logistics and deployment activities
*Maintain accurate operational documentation, governance reports and trackers
*Support continuous improvement and development of PMO/service governance processes
Experience Required
*Commercial experience in a project coordination, service coordination, PMO support or service delivery environment
*Strong organisational and stakeholder management skills
*Ability to manage multiple priorities within a fast-paced environment
*Strong attention to detail, a proactive approach, accountability
*Good Microsoft 365 skills including Excel, Teams and Outlook
Desirable
*ITIL awareness or service management exposure
*APM PFQ or project coordination exposure
*Managed service experience
This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.
Job number 3747639
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