Full job descriptionFast growing insurance claims outsourcing company based in Wilmslow are seeking a skilled Team Leader to join their team.
Role has arisen due to growth - new contract wins and thus the recruitment of a full new team.
Required - understanding of MOTOR CLAIMS including processes, technical understanding (liability, indemnity etc).
Role will be responsible for:
*Managing and coaching a team of claims handlers
*Ensuring achievement of KPI’s and SLA’s
*Producing and analysis Management Information to reflect team performance, improvement and areas of concern
*Managing the relationship with stakeholders, both within the business, managing the client relationship and external suppliers
Role will be mainly office based with some opportunity for home working.
Salary - dependent on skills and experience.