Full job descriptionWe are seeking an experienced, highly professional Personal Assistant (PA) to provide dedicated support to senior leadership within a dynamic financial services organisation. The successful candidate will be a trusted partner, able to operate with discretion, professionalism, and influence across complex stakeholder networks. This role requires a proactive, strategic approach, with the ability to manage high-pressure situations and deliver exceptional results.
Key Responsibilities:
*Executive Support: Manage complex diaries, inboxes, and workflows for senior executives, anticipating priorities and protecting critical time.
*Decision-Making Support: Act as a trusted first point of contact for approvals under delegated authority, including HR, IT, procurement, and travel arrangements.
*Governance & Compliance: Prepare, quality-check, and circulate board papers, governance documents, and briefing packs in line with regulatory and corporate standards.
*Stakeholder Management: Build and maintain strong working relationships with internal and external stakeholders, influencing and coordinating across multiple levels of the organisation.
*Event & Travel Management: Organise high-profile meetings, corporate events, investor meetings, and international travel arrangements with precision and attention to detail.
*Culture & Wellbeing: Support initiatives to drive employee engagement, wellbeing, and organisational culture.
*Mentoring & Team Development: Provide guidance and coaching to administrative colleagues, promoting best practice and high standards of EA/PA excellence.
*Confidentiality: Safeguard sensitive and confidential information with absolute discretion.
Essential Skills & Experience:
*Minimum 5–10 years’ experience supporting C-suite executives or ExCo members in financial services, banking, insurance, or investment management.
*Exceptional organisational skills, with proven ability to manage complex diaries and competing priorities.
*Strong written and verbal communication skills; confident influencing senior stakeholders.
*Experience preparing board-level documentation, governance packs, and executive briefings.
*Proven discretion and ability to manage sensitive and confidential information.
*Budget management and event coordination experience.
*Ability to work proactively, anticipate needs, and solve problems independently.
Desirable Skills:
*Experience leading or contributing to wellbeing or engagement initiatives.
*Mentoring or coaching experience for administrative colleagues.
*Familiarity with AI tools or digital efficiencies for executive support.
Education & Qualifications:
*Degree or professional qualification preferred.
*Relevant executive support certifications (e.g., #LEAD) advantageous.
Personal Attributes:
*Highly professional, trustworthy, and discrete.
*Strategic thinker with strong business acumen.
*Adaptable, resilient, and able to thrive under pressure.
*Collaborative team player with a proactive approach.
Why Join Us:
This is a unique opportunity to work alongside senior leaders in a high-performing financial services organisation, contributing to operational efficiency, strategic decision-making, and organisational culture. The role offers exposure to international stakeholders, governance processes, and a supportive, forward-thinking working environment.