Full job descriptionServiceNow Training Consultant
This role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensure successful execution of training plans, while developing expertise to influence larger-scale engagements over time.
Inside IR35
Hybrid working
The role will oversee customer-skilling programs and ensure effective learning outcomes, maximizing the value of their ServiceNow product investments.
French or Arabic Speaking would be a distinct advantage
Key skills/experience
• Bachelor’s degree or equivalent experience.
• 3–5 years of experience in account management, customer success, training coordination, or related field.
• Experience in a matrixed, global organization.
• Strong written and verbal communication skills, with ability to present to mid-level customer stakeholders.
• Familiarity with ServiceNow training and certification offerings preferred.
• Ability to manage multiple accounts and deliverables in parallel.
• Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals.
• A proven ability to consolidate and interpret technical information and translate it in a meaningful way for key stakeholders.
• Experience incorporating analysis and reporting into programs.
• Strong organizational skills and attention to detail.
• Customer-centric mindset with problem-solving orientation.




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