Full job descriptionWe are currently recruiting for an experienced and professional Night Concierge to join a residential development team. This position is suited to someone who is customer-focused, proactive, and confident working independently during night shifts.


Shift Pattern*7:00pm – 7:00am
*4 days on / 4 days off


Duties and Responsibilities*Build and maintain positive relationships with leaseholders and tenants
*Recognise residents and authorised visitors to the development
*Meet and greet all visitors, confirming access permissions and directing them appropriately
*Manage car parking arrangements and issue contractor permits where required
*Ensure gates and emergency access points remain unobstructed
*Accept, log, and securely manage parcel deliveries using the systems provided
*Manage apartment key handling and maintain accurate records of all key movements
*Report urgent issues, incidents, or resident complaints to the Property Manager
*Carry out minor maintenance and cleaning duties where safe and appropriate, including:
*

Candidate Requirements*Previous concierge, residential, security, or customer service experience preferred
*Strong communication and interpersonal skills
*Professional presentation and approach
*Ability to remain calm under pressure
*Good attention to detail and record keeping
*Able to work independently and use initiative


Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.