Full job descriptionA highly regarded business is seeking a patient-focused Medical Receptionist to join their team on the outskirts of Epsom.

The Role
As a Medical Receptionist, you will act as the first point of contact for patients, supporting them throughout their journey from initial enquiry through to aftercare.
Key Responsibilities*Welcoming patients and providing a professional front-of-house experience
*Managing patient enquiries via phone, email, and face-to-face communication
*Coordinating appointments, clinic schedules, and patient flow
*Updating and maintaining accurate patient records and internal systems
*Supporting the patient journey from initial consultation through to aftercare
*Handling payments and general administrative duties
*Carrying out follow-up communication and post-appointment calls
*Liaising with clinicians and the wider team to ensure a seamless patient experience
*Ensuring all records and documentation are maintained accurately and confidentially

The Candidate
*Previous experience within a reception, healthcare, or customer-facing office role
*Excellent communication & interpersonal skills
*Highly organised with strong attention to detail
*Comfortable working within a fast-paced environment
*Strong IT skills, including Microsoft Office
*Professional, empathetic, and proactive approach
*Flexible team player with a positive attitude

The Package
*Monday to Friday working hours
*Starting salary of £26,000 per annum
*25 days holiday plus bank holidays
*Amazing company benefits provided

This is a fantastic opportunity to join a supportive and growing organisation offering long-term stability within a professional environment.