Full job description*£30,000 - £35,000 DOE
*Surrey / West Sussex borders
Looking for a role where you can work with exciting products, build retailer relationships, and grow your career in a fast-moving creative business with lots of opportunities for career development?
We’re recruiting for an award-winning company with an outstanding reputation for creating market-leading collections for major retailers. Due to continued growth, they’re now looking for a Junior Account Manager to join their friendly and ambitious team.
This is a brilliant opportunity for someone with some experience with in sales support or junior account management who loves working in a fast-paced, product-led environment and enjoys delivering exceptional customer service.
Why You’ll Love This Role
*Join a successful and growing creative consumer brand
*Work closely with well-known retail customers
*Be part of a collaborative, supportive, and energetic team
*Gain exposure to product development, project management, and retail strategy
*Excellent opportunities for career progression and development
What You’ll Be Doing
*Building strong relationships with retail customers and providing exceptional day-to-day support
*Managing customer orders from initial enquiry through to delivery and invoicing
*Developing in-depth product knowledge to confidently support customer needs
*Coordinating with internal teams to ensure products meet customer requirements and deadlines
*Producing accurate quotations and managing customer documentation
*Working closely with Sales Coordinators and Key Account Managers to keep projects moving smoothly
*Managing priorities, timelines, and urgent requests in a fast-paced environment
*Ensuring product samples meet company standards before dispatch
*Supporting key retail accounts and helping drive long-term growth
What We’re Looking For
*Experience in Sales Administration, Junior Account Management, or a similar customer-focused role
*Background within consumer products, homewares, gifting, or private label products beneficial but not essential
*A confident communicator who enjoys building strong relationships
*Highly organised with excellent project coordination skills
*Customer-focused with a passion for delivering outstanding service
*Able to manage multiple projects and deadlines at once
*Strong attention to detail and confident using Microsoft Office
*Proactive, positive, and a true team player
Who Would Love This Role?
This role is ideal for someone who thrives in a busy, creative environment, enjoys working with products and retailers, and wants to develop their career within a growing consumer brand. If you’re commercially minded, organised, and excited by the idea of working with leading retailers and innovative product ranges - we’d love to hear from you. Send us your CV today!
Diversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities