Your new company
You will be joining a well-established organisation delivering essential infrastructure and operational services across the UK. The business operates within a structured, process-driven environment, working closely with public sector stakeholders and maintaining high standards of safety, quality, and performance. This temporary opportunity sits within a busy operational team responsible for coordinating field-based activities and ensuring service delivery targets are achieved.

Your new role
As a Temporary Operations Controller / Scheduler, you will play a key role in planning and coordinating the day-to-day activities of operational teams. You will manage work schedules, ensure efficient deployment of resources, and monitor performance against agreed targets and service level agreements.
Your responsibilities will include:
*Planning and approving daily work schedules and resource allocations
*Coordinating operational teams ("gangs") to ensure tasks are completed on time and to standard
*Managing and updating works management systems, including reviewing suspended or rejected jobs
*Monitoring job completion quality, ensuring accurate data capture (labour, materials, and supporting evidence)
*Responding to urgent or emergency works and adjusting schedules accordingly
*Producing daily and weekly reports on operational performance
*Liaising with supervisors and key stakeholders to resolve on-site issues
*Ensuring communication across teams to maintain performance targets and service delivery
*Supporting continuous improvement initiatives to enhance productivity and reduce operational inefficiencies
This is a fast-paced, high-responsibility role where strong organisational skills and the ability to prioritise are essential.
What you’ll need to succeed
To be successful in this role, you will need:
*Proven experience in a planning, scheduling, or operations coordination role
*Strong organisational and time-management skills with the ability to manage multiple priorities
*Excellent communication skills, with confidence liaising with operational teams and stakeholders
*Good IT skills, including Microsoft Excel, Word, and Outlook
*A proactive problem-solving approach and strong attention to detail
*Experience in highways, infrastructure, utilities, or a similar operational environment (desirable)
*Knowledge of NRSWA / permitting processes (advantageous)
*Ability to work under pressure in a dynamic and reactive environment

What you’ll get in return
*Competitive hourly rate of £14.00 - £18.00 per hour (depending on experience)
*Full-time temporary assignment based in Stafford
*Opportunity to gain experience within a structured operational environment
*Exposure to high-level planning and coordination processes
*Weekly pay via Hays and access to additional benefits such as holiday pay and pension contributions
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