Full job descriptionOur client is looking for a proactive Customer Order Administrator to join their busy team supporting marine-based clients. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building relationships and delivering excellent customer service.
Previous experience in a similar office based role is beneficial but not essential, as full training will be provided.
The RoleThis is a varied and busy role where you will manage customer orders and coordinate logistics processes from order through to delivery.
Key Responsibilities*Processing customer orders and updates
*Liaising with suppliers, customers, and internal teams
*Supporting import and logistics administration
*Uploading information to customer portals
*Resolving customer queries and ensuring excellent service
*Building strong relationships with customers and suppliers
*Maintaining accurate records and documentation
The Ideal CandidateThe successful candidate will be organised, customer-focused, and able to manage multiple tasks effectively.
Skills & Experience Required*Strong communication and administration skills
*High attention to detail
*Ability to multitask in a busy environment
*Proactive and problem-solving approach
*Strong customer service skills
*Previous office-based experience preferred
Additional Information*Permanent, full-time position
*Supportive team environment
*Career development opportunities
*Free parking available
*Excellent company culture