Supply Chain Customer Manager
other jobs Gleeson Recruitment Group
Added before 10 Days
- England,South East,Berkshire,Reading
- Full Time, Permanent
- £50,000 - £55,000 per annum
Job Description:
Key Areas of Responsibility:Programme Management*Day-to-day management of all Programmes
*Day-to-day management of LTP team members
*Internal and external customer liaison
*Project management and onboarding of new programmes/tools
*Monthly billing creation
*Daily, monthly, and ad hoc reporting
*Budget and cost management of programmes
*LTP system setup, improvements, and resolution of critical issues
*Maintain strong customer and supplier relationships
*Ensure documentation is received, stored, and retained in line with policy
*Customer and internal reporting and presentations
Technical*Tool Management:
*Maintain correct stock levels to support programmes
*Minimise tool downtime (technical, quality, quarantine, calibration issues)
*Design packaging and layouts fit for purpose
*Ensure all tools meet OEM specifications
*Kit data definition based on customer data
*Packaging prototyping and sign-off
*Manage tool updates, changes, supersession, and new stock
*Supplier coordination, planning, and management
General*Logistics and supply chain planning
*Work closely with warehouses across Europe on:*Stock accuracy
*Quality control
*Oversee annual stock counts
*Ensure LTP website is accurate and up to date
*Deliver internal and external customer training
*Maintain strong customer and supplier relationships
General Responsibilities*Communicate effectively with manager, peers, and team
*Promote a culture of:*Respect
*Teamwork
*Integrity
*Diversity and equal opportunity
*Maintain commitment to workplace and product safety
*Take personal responsibility for safety standards
*Contribute to quality excellence across the business
*Take ownership of personal development and skills improvement
*Participate in continuous improvement initiatives
*Support delivery of safety, quality, delivery, and cost objectives
*Undertake additional duties as required
Key CompetenciesQualifications*Desirable:*Trained automotive technician
Relevant Experience*Essential:
*Logistics (warehouse/shipping operations)
*Supplier management and liaison
*Desirable:
*Knowledge of or interest in the automotive sector
*Automotive workshop experience
*Knowledge of workshop tools and equipment
*Experience in loan tool business
Skills / Abilities*Essential:
*Strong organisational skills and attention to detail
*Line management capability
*High integrity and credibility
*Strong interpersonal skills
*Excellent verbal and written communication
*Customer-focused approach
*Proficiency in MS Office (including Excel: pivots/graphs)
*Proactive, "can do" attitude
*Desirable:
*Language skills (Italian preferred)
Aptitudes*Problem solving
*Customer focus
*Organisation
*Technical/functional skills
*Priority setting
*Process management
*Time management
*Integrity and trust
Mobility*Willingness to travel across Europe
*Flexible approach to travel
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
*Day-to-day management of LTP team members
*Internal and external customer liaison
*Project management and onboarding of new programmes/tools
*Monthly billing creation
*Daily, monthly, and ad hoc reporting
*Budget and cost management of programmes
*LTP system setup, improvements, and resolution of critical issues
*Maintain strong customer and supplier relationships
*Ensure documentation is received, stored, and retained in line with policy
*Customer and internal reporting and presentations
Technical*Tool Management:
*Maintain correct stock levels to support programmes
*Minimise tool downtime (technical, quality, quarantine, calibration issues)
*Design packaging and layouts fit for purpose
*Ensure all tools meet OEM specifications
*Kit data definition based on customer data
*Packaging prototyping and sign-off
*Manage tool updates, changes, supersession, and new stock
*Supplier coordination, planning, and management
General*Logistics and supply chain planning
*Work closely with warehouses across Europe on:*Stock accuracy
*Quality control
*Oversee annual stock counts
*Ensure LTP website is accurate and up to date
*Deliver internal and external customer training
*Maintain strong customer and supplier relationships
General Responsibilities*Communicate effectively with manager, peers, and team
*Promote a culture of:*Respect
*Teamwork
*Integrity
*Diversity and equal opportunity
*Maintain commitment to workplace and product safety
*Take personal responsibility for safety standards
*Contribute to quality excellence across the business
*Take ownership of personal development and skills improvement
*Participate in continuous improvement initiatives
*Support delivery of safety, quality, delivery, and cost objectives
*Undertake additional duties as required
Key CompetenciesQualifications*Desirable:*Trained automotive technician
Relevant Experience*Essential:
*Logistics (warehouse/shipping operations)
*Supplier management and liaison
*Desirable:
*Knowledge of or interest in the automotive sector
*Automotive workshop experience
*Knowledge of workshop tools and equipment
*Experience in loan tool business
Skills / Abilities*Essential:
*Strong organisational skills and attention to detail
*Line management capability
*High integrity and credibility
*Strong interpersonal skills
*Excellent verbal and written communication
*Customer-focused approach
*Proficiency in MS Office (including Excel: pivots/graphs)
*Proactive, "can do" attitude
*Desirable:
*Language skills (Italian preferred)
Aptitudes*Problem solving
*Customer focus
*Organisation
*Technical/functional skills
*Priority setting
*Process management
*Time management
*Integrity and trust
Mobility*Willingness to travel across Europe
*Flexible approach to travel
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Job number 3753063
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Company Details:
Gleeson Recruitment Group
Company size: 100–249 employees
Industry: Recruitment Consultancy
Gleeson Recruitment Group was set up by the three Directors in 2011, with the vision of creating a business founded on trust, transparency and integri...