IT Service Manager
other jobs Matchtech
Added before 7 Days
- England,South East,Hampshire,Fareham
- Full Time, Permanent
- £50,000 - £60,000 per annum
Job Description:
Full job descriptionKey Responsibilities*IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead.
*Technical Support - Provide hands-on support across hardware, software, networks, and user issues.
*Cloud Administration - Manage and maintain environments in AWS and Azure, including monitoring, access, and configuration.
*User Lifecycle Management - Handle new user setup, onboarding, permissions, and system access.
*Vendor & Contract Oversight - Manage remaining third-party providers and ensure smooth transition from outsourced services.
*Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential.
*Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows.
*Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful but not required).
Essential Skills & Experience*Strong all-round IT capability across support, infrastructure, cloud, and service delivery.
*Experience with AWS and Azure environments.
*Ability to work independently and build structure in a transitioning IT landscape.
*Confident troubleshooting across Windows, networking, hardware, and business applications.
*Excellent communication and stakeholder management skills.
Desirable Skills*Understanding of compliance or similar regulated environments.
*Exposure to SolidWorks, CAD, or engineering-focused IT environments.
*Experience bringing outsourced IT functions in-house.
*Technical Support - Provide hands-on support across hardware, software, networks, and user issues.
*Cloud Administration - Manage and maintain environments in AWS and Azure, including monitoring, access, and configuration.
*User Lifecycle Management - Handle new user setup, onboarding, permissions, and system access.
*Vendor & Contract Oversight - Manage remaining third-party providers and ensure smooth transition from outsourced services.
*Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential.
*Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows.
*Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful but not required).
Essential Skills & Experience*Strong all-round IT capability across support, infrastructure, cloud, and service delivery.
*Experience with AWS and Azure environments.
*Ability to work independently and build structure in a transitioning IT landscape.
*Confident troubleshooting across Windows, networking, hardware, and business applications.
*Excellent communication and stakeholder management skills.
Desirable Skills*Understanding of compliance or similar regulated environments.
*Exposure to SolidWorks, CAD, or engineering-focused IT environments.
*Experience bringing outsourced IT functions in-house.
Job number 3754735
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metapel
Company Details:
Matchtech
Company size: 250–499 employees
Industry: Other
We’re motivated by our mission to bridge the STEM skills gapSince our doors opened in 1984, Matchtech has grown to become one of the UK’s ...