CRM Manager
  • England,London,City of London
  • Full Time, Contract
  • £51,500 - £57,500 per annum
Job Description:
CRM Manager (12 Month FTC)
Surrey (Hybrid - 1 day onsite)
£51,500 - £57,500


I am recruiting for a CRM Manager to join a high-growth, DTC health and wellness business with a strong subscription model and continued year-on-year growth.
This is a key role within the Growth Marketing team, focused on driving retention, repeat purchase, and customer lifetime value through CRM and life cycle marketing.


The Role*Own and deliver CRM and life cycle campaigns across email (and wider channels)
*Manage key customer journeys including onboarding, replenishment, upsell, and reactivation
*Drive retention, subscription performance and repeat revenue
*Build and optimise segmentation and test-and-learn strategies
*Analyse performance and use insights to improve engagement and LTV
*Manage and develop a CRM Executive
*Work cross-functionally with Brand, Product, Data, and external partners


What They’re Looking For*5+ year’s experience in CRM or life cycle marketing
*Strong experience with Klaviyo (essential)
*Background in DTC, ecommerce, or subscription-led businesses
*Strong analytical and segmentation skills
*Experience owning CRM campaigns and automation
*Previous line management experience
*Comfortable working in a fast-paced, high-growth environment


Benefits*£51,500 - £57,500 salary
*Hybrid working (1 day in office)
*Opportunity to join a high-growth DTC brand
*High-impact role with ownership of CRM performance
*Strong cross-functional exposure
*Potential for long-term opportunities beyond FTC


How to ApplyPlease send your CV to Keji Adebari via the Apply link or message me directly
Job number 3756869

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Company Details:
Harnham - Data & Analytics Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
Harnham are the global leaders in Data & Analytics recruitment.Harnham provides specialist Data & Analytics recruitment staffing services and talent s...
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