Full job descriptionSales Administrator (Fixed Term Contract – 6 Months)
Colchester, Essex (Head Office)
Full-time (approx. 40 hours per week)
£24,000 – £27,000 DOE
Reed in Colchester are delighted to be supporting our client seeking a highly organised Sales Administrator to support their busy sales function on a 6-month fixed term contract. You’ll play a key role in keeping orders moving, supporting customers, and ensuring a smooth process from enquiry through to delivery and invoicing.
Key Responsibilities
Sales & Order Processing
*Process customer orders accurately using internal systems
*Handle inbound enquiries via phone and email
*Prepare quotations and proactively follow up leads
*Maintain up-to-date and accurate CRM records
Customer Support
*Act as a key point of contact for customers
*Provide updates on orders, deliveries, and installations
*Resolve queries efficiently and escalate where required
Coordination & Administration
*Liaise across internal teams including Sales, Purchasing, and Engineers
*Ensure orders are fulfilled on time and to standard
*Maintain accurate documentation and records
Commercial Support
*Assist with invoicing and order tracking
*Monitor stock levels or product availability (where required)
*Provide wider admin support during peak workloads
Essential
*Previous administrative experience (ideally within sales or customer support)
*Strong IT skills (Excel and CRM/accounting systems)
*Excellent communication skills
*Highly organised with strong attention to detail
*Ability to multitask in a busy office environment
Desirable
*Experience in sales administration or order processing
*Background in customer service
*Commercial awareness
*Confident problem-solver who performs well under pressure
What’s in It for You
*Competitive salary
*Pension contributions
*Free on-site parking
*Career development support
*Staff wellbeing initiatives and activities
To express your interest in this vacancy, please click Apply