Full job descriptionJob Title: Mortgage Administrator
Location: Work from home - 2-hour commute of the Bath, Reading or Wokingham area as you will be required to attend quarterly meetings in Bath
Salary: £26,000 per annum, with structured progression up to £28,500


We are recruiting on behalf of a highly regarded and award-winning mortgage brokerage seeking a proactive and organised Mortgage Administrator to join their growing team. This is a fantastic opportunity for someone with mortgage administration experience who enjoys working in a fast-paced, process-driven environment while delivering excellent customer service.
This fully remote role offers flexibility, long-term career progression, and the opportunity to be part of a supportive and collaborative business. Candidates located within a 2-hour commute of the Reading/Wokingham area will also be considered.
What you’ll be doing:
*Manage mortgage and protection cases from application through to completion
*Liaise with clients, lenders, solicitors, advisers, and BDMs to progress cases efficiently
*Obtain and upload supporting documentation to lender portals
*Handle client queries and provide clear guidance throughout the mortgage process
*Maintain accurate records and ensure pipelines are kept up to date
*Follow company processes and compliance standards consistently
*Support additional services such as Will drafting and Financial Planning referrals
*Work proactively to resolve issues and ensure a smooth client journey
To succeed in the role you’ll be or have:
*Minimum 1 year’s mortgage administration experience
*Strong knowledge of mortgage processes and lender requirements
*Excellent organisational and time management skills
*Strong attention to detail and ability to manage multiple priorities
*Confident communication and customer service skills
*Experience using lender portals and uploading documentation
*Proficiency in Microsoft Excel, Teams, and general computer systems
*A proactive, self-motivated, and team-oriented approach
What’s on Offer
*Starting salary of £26,000 with progression up to £28,500
*Uncapped commission opportunities through referrals
*Fully remote working with quarterly team meetings
*Monday to Friday, 9am–5pm hours
*Pension scheme
*Christmas shutdown period
*Career progression within a supportive and growing business
How to Apply
If you are an experienced Mortgage Administrator looking to join a flexible and supportive company with genuine progression opportunities, please apply with your CV. Suitable candidates will be contacted for a confidential discussion.