Full job descriptionWe are working with a Housing Association, based in East London, is currently recruiting for a Senior Involvement Officer on a Fixed Term contract.
The position is due to start immediately. The salary for this position is £39,000 - £40,000 depending on experience.
The ideal candidate will have relevant experience and be due to start immediately.
Duties will include (but are not limited to):
*Managing and delivering resident engagement activities with leaseholders for improvement and redevelopment projects
*Providing resident involvement advice to stakeholders and promoting customer involvement opportunities
*Organising and recording outcomes of local customer meetings and events
*Drafting board papers, supporting resident chairs in meetings, and ensuring accurate minutes and follow-up actions
*Resolving customer issues and complaints, liaising with the Complaints Resolution team as needed
Skills, knowledge and experience required:
*Recent experience within housing
*Experience working as a Community Engagement Officer who a Housing Officer position that involved resident engagement
Working hours:
*35 hours per week
*Monday – Friday 9:00 – 17:00
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
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