Full job descriptionJob Title: Credit Controller -Hybrid
Location: Ipswich (Office-based training, then hybrid working available)
Contract: 12-Month Fixed-Term Contract
Salary: £27,000 per annum
Working Pattern: Full-time or Part-time (4 days per week – Wednesday or Thursday off)
Hours: 9am–5:30pm (flexible)
Holiday: 23 days + bank holidays
Overview
We are currently recruiting for an experienced Credit Controller to join a growing finance team on a 12-month fixed-term contract. Following an initial training period of 2–4 weeks in the Ipswich office, this role will become fully remote.
You will be responsible for managing a busy ledger and maintaining strong relationships with customers to ensure timely payments.
Key Responsibilities
*Managing a ledger of approximately 70–80 accounts
*Building and maintaining relationships with around 250 customers
*Chasing outstanding payments via email, phone, and WhatsApp
*Creating and issuing invoices using Sage 200
*Releasing sales orders in line with company procedures
*Resolving customer queries efficiently to support payment collection
*Working closely within a team of 3 to support overall credit control function
Requirements
*Previous experience in a Credit Control role
*Strong communication skills and confidence liaising with customers
*Experience using Sage 200 (or similar accounting system)
*Ability to manage a high-volume ledger independently
*Organised, proactive, and able to prioritise workload
Additional Information
*Hybrid working available after initial training period
*Supportive team environment with 3 team members
*Flexible working pattern available (full-time or 4 days per week)