Full job descriptionSenior Order to Cash AssociateLocation: Manchester | Hybrid | Permanent
ClearCourse is growing rapidly, and we’re looking for a Senior Order to Cash Associate to join our high-performing finance team in Manchester.
This is a fantastic opportunity for an experienced OtC / Accounts Receivable professional looking to step into a senior role within a fast-paced SaaS and payments business. Reporting to the Order to Cash Manager, you’ll play a key role in driving cash collection performance, reducing aged debt, improving processes, and supporting the development of the wider team.
You’ll also act as a mentor and escalation point for OtC Associates while helping to onboard new acquisitions into the group finance environment.


What you’ll do* Support the operational success of billing and collections across the Group
* Produce aged debt, bad debt, and cash collection reporting
* Drive collections activity and support customer credit reviews
* Process invoices, credit notes, cash applications, and payments accurately
* Maintain customer master data and contract information
* Support onboarding of newly acquired businesses into NetSuite
* Act as the first escalation point for stakeholders and customers
* Train and support team members to ensure best practice processes are followed
* Assist with audit requests and continuous improvement initiatives
* Build strong relationships with internal and external stakeholders
Requirements
Requirements* Experience in Credit Control, Accounts Receivable, or Order to Cash
* Previous senior or team lead experience within finance operations
* Strong Excel and analytical skills
* Excellent problem-solving and communication abilities
* Experience managing aged debt and cash collection processes
* Ability to work under pressure and meet month-end deadlines
* Strong attention to detail with a proactive, solutions-focused mindset
* Ability to work independently and collaboratively in a fast-paced environment
Desirable* Experience within SaaS, technology, or multi-entity businesses
* NetSuite or ERP system experience
* Credit Management qualification
* Experience onboarding acquisitions or working in a shared services environment


Benefits
*Competitive salary + benefits
* 25 days holiday + your birthday off
* Private medical insurance (Bupa) & health cash plan
* Life assurance & income protection
* Enhanced parental leave & family wellbeing support
* Perkbox discounts & perks
* Generous pension contributions
* Hybrid working model


This is an exciting opportunity to join a growing PE-backed technology business where you’ll have real impact, strong career progression opportunities, and exposure to a dynamic and evolving finance environment.