Full job descriptionWe are looking for a confident and organised recoveries and litigation coordinator to join a fast-paced credit and recoveries team. This role will involve managing outsourced activity, supporting actions, and working closely with solicitors, agencies, and internal stakeholders to drive successful outcomes.
This is a varied position suited to someone with strong communication skills, excellent attention to detail, and experience managing complex workloads.
Key Responsibilities*Manage and coordinate cases with external solicitors
*Ensure all relevant information and documentation is provided to support recovery and strategies
*Liaise with internal departments and third parties to gather evidence and progress cases efficiently
*Review and support preparation of legal documentation, witness statements, and disclosures
*Monitor case timelines, court dates, and solicitor performance
*Support settlement processes and ensure internal procedures are followed
*Make informed decisions on litigation routes based on commercial and recovery considerations
*Maintain accurate records and reporting across systems and billing platforms
*Build strong working relationships with solicitors, debt collection agencies, and key stakeholders
*Produce regular updates and reporting for senior management
*Identify process improvements and support wider credit team activities where required
About You*Previous experience within litigation, recoveries, credit control, or debt management would be desirable
*Strong organisational and case management skills
*Comfortable working with external solicitors and third-party agencies
*Excellent written and verbal communication skills
*Able to manage multiple priorities and work to deadlines
*Strong attention to detail and ability to handle sensitive information professionally
*Confident using internal systems and maintaining accurate records
This role is based fully onsite for an initial period of 6 months